Municorn.ai

Municorn.ai

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Privacy Policy

Municorn.ai Data Protection & Privacy

Municorn, Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of your information. This Privacy Policy describes how we collect, use, and share your information when you use our Municorn.ai platform and website (collectively, the “Service”). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service to you.

A. Information You Provide to Us

When you register for an account, subscribe to a service, or otherwise interact with our platform, you may provide us with the following personal information:

  • Contact Information: Name, email address, phone number, and physical address.
  • Business Information: Company name, business address, and contact details.
  • Payment Information: Credit-card numbers and billing addresses (processed by secure third-party payment processors like Stripe). We do not store your full payment details on our servers.
B. Information We Collect Automatically

When you access the Service, we may automatically collect certain information, including:

  • Usage Data: Pages visited, time and date, session duration, and feature interactions.
  • Device & Log Information: IP address, browser, device type, OS, and unique IDs.
  • Cookies & Tracking Technologies: We use cookies to track activity and store data. You can refuse cookies, but some features may not work.
C. Information from Integrated Services

As an integration platform, we receive information from third-party services you connect to Municorn.ai (e.g., Salesforce, GoHighLevel, EHR systems). The data we receive is governed by the privacy policies of those services and your settings within them.

2. How We Use Your Information

  • Provide and maintain the Service.
  • Manage your account and process transactions.
  • Notify you about changes to our Service or policies.
  • Provide customer support and respond to inquiries.
  • Improve the Service, develop new features, and perform data analysis.
  • Monitor usage, detect/prevent technical issues.
  • Fulfil legal obligations and enforce terms.

3. How We Share Your Information

  • With Your Consent: When you give explicit permission.
  • Third-Party Service Providers: Payment processors, hosting, analytics—only for work on our behalf and under NDA-like restrictions.
  • Integrated Services: Data exchanged as required by each integration.
  • Legal Requirements: Court orders, government requests, or similar.
  • Business Transfers: Merger, acquisition, or asset sale.

4. Data Security

We use encryption, access controls, and regular audits. No method is 100 % secure, but we apply commercially reasonable safeguards.

5. Data Retention

We keep personal information only as long as necessary for the purposes outlined here and to meet legal obligations, resolve disputes, and enforce agreements.

6. Your Data-Protection Rights

Depending on your location, you may access, update, or delete your personal information via account settings or by contacting us.

7. Changes to This Privacy Policy

We may update this policy periodically. Changes are posted here with a revised “Last Updated” date. Please review regularly.

8. Contact Us

1-888-662-7779
[email protected]
1817 N Helm Ave, #102, Fresno, CA 93727